Privacy Policy

At Masader Alkhaleej Lilinaya, we respect our customers’ privacy and are committed to protecting their personal information. This policy explains how we collect, use, and protect information when customers visit our store or place an order.

First: Information We Collect

We may collect information necessary to process orders and improve the shopping experience, such as:

1. Full name.

2. Mobile number.

3. Email address.

4. Shipping address.

5. Order details and purchased products.

6. Payment information, noting that payments are processed through secure payment providers and we do not store bank card details in the store.

Second: How We Use Information

We use customer information for the following purposes:

1. Processing orders and arranging shipping and delivery.

2. Communicating with customers regarding orders or inquiries.

3. Improving the user experience within the store.

4. Sending order-related notifications or offers if the customer agrees.

5. Meeting operational and regulatory requirements.

Third: Information Protection

We take appropriate measures to protect customer data from unauthorized access or misuse. Payments are processed through trusted and secure payment service providers.

Fourth: Information Sharing

We do not sell or rent customer information to any third party. Some necessary information may be shared only with parties involved in order fulfillment, such as shipping companies, payment providers, or technical service providers related to store operations.

Fifth: Cookies

The store may use cookies to improve browsing experience, analyze store performance, and enable certain features. Customers can manage cookie settings through their browser settings.

Sixth: Customer Rights

Customers may contact us to request updates to their information or to ask how their information is used through the contact channels shown on the store.

Seventh: Privacy Policy Updates

This policy may be updated from time to time when needed, and any updates will be published on this page.

Last updated: June 03, 2026